W/C 06/01/20
Following my return from Xmas leave I have been trying to catch up with my workload and get back up to date. We have also been working on ATLAS work as there was quite a large backlog due to the Xmas period and this week we received approx. 35 each, mostly Pension Credit uprates. There was a known issue where ATLAS was bring the information through with gaps in income so this has required extra checking etc when dealing with.
I changed my study day to Thursday this week due to my one-to-one telephone review and also as we have no Northgate system on 09/01/20 and 10/01/20 due to upgrades etc. I may be able to do some coursework on both these days once outstanding e-learning/email clear up etc has been done.
I changed my study day to Thursday this week due to my one-to-one telephone review and also as we have no Northgate system on 09/01/20 and 10/01/20 due to upgrades etc. I may be able to do some coursework on both these days once outstanding e-learning/email clear up etc has been done.
It's always a little slower after Xmas and it doesn't help not having the system available for a couple of days.
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